Special Guest from Down Under Visits CA DCSS

By: Kristy Hartmann, CA DCSS On Friday, August 9th, the California Department of Child Support Services (CA DCSS) had an exciting visit from a special guest, Tara Pamula, the National Manager of the Child Support Smart Centers and Tailored Services Divisions of...

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Blackboard

By: The OCM Team A new statewide Learning Management System (LMS) called Blackboard is coming next spring to the California Department of Child Support Services (CA DCSS). The Blackboard LMS will improve organizational efficiency by helping CA DCSS staff request and...

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Kern County Recognized as Top Contributor to March of Dimes

By: Stacy Wuertz, Kern County DCSS Weddings, babies, retirement –like offices everywhere, Kern County Department of Child Support Services (Kern County DCSS) staff celebrate it all. Several years ago, it was no different as they celebrated one of their staff members...

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Ad Hoc Query Request Process Has Changed to the RADAR Team!

By: Danielle Cenedella, CA DCSS On July 8, 2019, the California Department of Child Support Services (CA DCSS) ad hoc query requests process changed. The new Office of Research and Data Analytics (RADAR) unit is now responsible for handling all ad hoc query requests...

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Transforming Our Organization through Agile

By: Kristy Hartmann, CA DCSS The Technology Services Division (TSD) at the California Department of Child Support Services (CA DCSS) has adopted a new System Development Lifecyle (SDLC) Process which incorporates an Agile mindset. The goal is to embrace the values and...

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The Five Key Elements of Procedural Justice

By: Chad Reed, CA DCSS In 2016, the federal Office of Child Support Enforcement (OCSE) awarded more than $12 million dollars to fund the Procedural Justice-Informed Alternatives to Contempt (PJAC) demonstration project, intended to increase parents’ compliance with...

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Child Support Awareness Month Events are Ramping Up!

By: Chad Reed, CA DCSS Child Support Awareness Month (CSAM) is nearly upon us and there are hundreds of outreach events scheduled to take place in August across the state. This year’s campaign slogan, “you are there for them, we’ll be there for you,” focuses on...

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