Read more about What is a “Sprint”? CA DCSS Tackles New Problem-Solving Strategy to Find Solutions to Big Problems

By: Alexis Ramirez, CA DCSS A “Sprint” is a five-day process designed by Jake Knapp at Google Ventures to tackle problems in a collaborative, structured way. Most often, Sprints are utilized in product development in order to answer questions, such as what ideas will...

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Read more about California State Disbursement Unit (SDU) Transition: New Changes to Conduent Contract

By: Kristy Hartmann, CA DCSS In March 2020, there will be several new and exciting changes to the collection and processing of child support payments through the California State Disbursement Unit. Conduent, a digital interactions company, was awarded a nine-year...

Read MoreRead more about California State Disbursement Unit (SDU) Transition: New Changes to Conduent Contract