CSE Application Migration to the Cloud


On February 14, 2020, the California Department of Child Support Services (CA DCSS) hosted the Microsoft Cloud Migration Project Kickoff. The migration of the Child Support Enforcement (CSE) application to the Cloud is a top priority of the department and is needed to move CA DCSS technology into the future. This cutting-edge storage and hosting solution will benefit child support services by helping to predict ongoing costs and effectively managing infrastructure while increasing security. It will also give CA DCSS the ability to provide regional offices with faster disaster recovery timeframes, from 14 hours to four. Last, the Cloud will provide future scalability with increased capacity for customer connect enhancements, making it easier to make changes within the system when needed.

In the next 13 months, the Cloud team, led by Cheryl Carlson in the Technology Service Division’s Network Operations Unit, Duke Reyes in the System Administration Unit, Kim Sichler in the Applications and Testing Unit, Karen Quest in the Information Security Unit, and Yangpao Xiong with Project Management Support, will be utilizing an all hands-on deck approach with an investment in time, energy, and resources to make this project successful. It was apparent at the kickoff that all parties involved including CA DCSS, Microsoft, the California Health and Human Services Agency, and the California Office of Technology are excited and committed to migrating CSE to the Cloud by Spring 2021.

One of the highlights of the kickoff event was the display of artwork from the Heritage Oak Elementary kindergarten class and Edward Harris Middle School seventh grade class. Students were asked to write or draw what “Child Support in the Clouds” means to them. The artwork set an inspirational background for this journey that CA DCSS has begun with Microsoft Azure Government Cloud to enhance the technology of the child support program to better serve customers.