San Diego County
August 3, 2019
Child Support Awareness Month Kicks Off by Hosting Super Saturday at the North Inland LiveWell Center : San Diego County DCSS hosted their third and largest Super Saturday event on August 3rd. Super Saturday is a free event that provides the public an opportunity to meet with a range of support services during non-standard business hours. The focus is not limited to child support, so the event offered a one-stop shop by connecting the community to help with education, employment, child care, legal, and other local resources. In addition, child support staff and the YMCA of San Diego collected 137 backpacks filled with school supplies to donate to the families who attended the event.
40% of the attendees met with a child support representative to open a case, ask questions, enter into a stipulation, obtain a license release, or make a payment. While the focus was on connecting the community to resources and expanding awareness of the program by being more accessible to customers by providing Saturday office hours, over $4,000 was collected in child support payments that one day.
Recap video available at http://bit.ly/2k5sRaa
Santa Clara County
Board of Supervisor Proclamation: The Santa Clara County Board of Supervisors declared August 2019 as Child Support Awareness Month in Santa Clara County by presenting Santa Clara County DCSS Director Ignacio Guerrero with a Proclamation at their August 12th Board of Supervisors Meeting. Supervisor Cindy Chavez, Vice President of the Santa Clara County Board of Supervisors is pictured with Director Guerrero.
August 25, 2019
Outreach at El Dia Del Trabajador: On August 25th, Monterey County DCSS staff were available to meet with parents to address questions on their child support case and provide program awareness. Pictured left to right is Lead Child Support Officer Albert Cavazos and Child Support Officer Tony Sanchez.
Open Saturday Events: On August 10th, Riverside County DCSS staff opened both the Riverside and Indio offices to the public from 8:00 am to 12:00 pm in honor of Child Support Awareness Month. One patron said, “If it weren’t for you being open on Saturday, I wouldn’t have been able to come in and ask my questions face to face and get the answers I need.” In total, staff helped over 120 families with their child support case. Additionally, over 20 driver’s licenses were released based on payment agreements, and several new cases were opened.
Event recap photos available at: http://bit.ly/2kDz4um
August 15, 2019
Ribbon Cutting at New Indio Office: Shortly after the Open Saturday events, a ribbon-cutting ceremony was held on August 15th to commemorate the newly remodeled Indio office. The project included a lobby reconfiguration to offer customer service space and larger seating areas and movable walls to allow for flexible room sizes. The new customer spaces include five new interview rooms, a computer resource center, a family law office, and a children’s play area in the lobby. The ribbon-cutting ceremony attracted over 100 people, including Riverside County Supervisor V. Manual Perez, Riverside County’s Chief Executive Officer George Johnson, Director of California Child Support Services David Kilgore, and representatives from Congressman Raul Ruiz’s office.
July 23 – August 31, 2019
Board of Supervisor Proclamation: The CSAM 2019 Campaign began on July 23rd with a Proclamation by the Tulare County Board of Supervisors declaring August as Child Support Awareness Month. The Department of Public Works hung the Tulare DCSS Banner Across “K” Street, in the city of Tulare, through August 31st.
Tulare County Resource and Employment Fairs: Tulare County DCSS provided two Resource and Employment Fairs for customers to attend in Visalia and Porterville. At the Visalia event, students from the Milan Institute provided free haircuts, and eight lucky children won backpacks filled with school supplies. Child support staff also conducted four workshops: three on the Compromise of Arrears Program (COAP) and one on court and modification processes. The third COAP workshop occurred at the Pixley Library as part of “On the Road Services,” in which outreach representatives visited eight libraries throughout the county in August. Tulare County DCSS was a guest agency at the “Make A Difference Monday” Rawhide Game on August 19th and closed out CSAM 2019 on August 27th with an Establishment Workshop Orientation for new customers.