International Direct Deposit Now Available for Non-United States Bank Accounts

By: Kristy Hartmann, CA DCSS

The California Department of Child Support Services (CA DCSS) can now transmit funds via direct deposit to many international countries, available through the International Direct Deposit Enrollment process.

The new enrollment greatly benefits people receiving support that reside outside of the United States with a non-United States bank account. Before the International Direct Deposit Enrollment was available, people living outside the United States could only receive funds through paper checks, or through an Electronic Payment Card if they had a social security number. In 2018, CA DCSS started sending child support payments electronically to international countries. As of July 2019, CA DCSS can transmit funds to over fifty countries and territories, including many European countries, Mexico, Canada, and Australia.

On July 10, 2019, CA DCSS partnered with the State Disbursement Unit (SDU) to conduct outreach about the new direct deposit feature. People residing outside of the United States were notified of the new option, and how they could get started immediately.

People receiving support can submit the completed form and required documents to the SDU either through mail or email and their cases will be updated with the new disbursement method.

Once the direct deposit is processed, it will take up to two business days for the funds to appear in the bank account. CA DCSS does not charge fees for direct deposit, but the receiving banks may charge for international processing fees.

“Thanks to the team that worked on this project,” said CA DCSS Centralized Contract Oversight Section Manager Ryna Stephenson. “California is the first state to complete the process of sending funds electronically along with the necessary supporting data to other countries. Great job, team!”

To see the complete list of all countries that now accept electronic payments, reference the updated International Direct Deposit Enrollment form at: http://www.childsup.ca.gov/resources/forms.aspx.