Uber “Driver Appreciation Awards” Bring in Mass Lump Sum Collection

By: Danielle Cenedella, CA DCSS

In April, the California Department of Child Support Services (CA DCSS) learned that Uber, the ride-hailing smartphone app that connects riders with drivers, was issuing cash bonuses to more than 1.1 million of their driver-partners on April 26, 2019 ranging from $100 to $10,000. The rewards were offered to their driver-partners prior to the company’s initial public offering at $45 a share which raised more than $8.1 billion.

CA DCSS Operations staff worked quickly to send Uber a file with the 3,777 participants who listed Uber as their employer and had past due balances. Uber reported 463 matches and CA DCSS was able to send lump sum income withholding orders (IWO) that resulted in a one-time payment to the State Disbursement Unit for $123,792.50.

Of the 463 matched participants, eight received a bonus of $10,000 and of those eight, two participants’ past-due balances were paid off in full. “It is exciting to get this opportunity from a source that is generally under the radar,” said Mary Ann Miller, Assistant Director of Executive Programs.

Great work to the CA DCSS Operations and Research and Data Analytics Results (RADAR) staff for the quick action and for getting families the child support they’re due.